Our commitment to you

The Jerry & Co.
Workmanship Guarantee.

We stand behind every refinishing project with a 2‑year workmanship guarantee — in writing, backed by the owner, and honored personally.

What's covered

2 years. Workmanship defects. No runaround.

If the finish we applied peels, loses adhesion, or develops defects attributable to our workmanship within the guarantee period, we come back and fix it — at no charge to you.

Peeling or flaking finish

Any peeling or flaking of the applied finish within the guarantee period is covered, provided the surface was properly prepared.

Adhesion failure

If primer or topcoat fails to adhere to the substrate due to workmanship — not to exposure to conditions outside normal kitchen use — it's covered.

Visible finish defects

Drips, sags, uneven coverage, or color inconsistencies attributable to application — not to how you clean or use the cabinets — are covered.

Close-up of a factory-smooth 2K polyurethane finish on a refinished cabinet door

The touch-up program

Your touch-up kit is included.

At project completion, you receive a labeled touch-up bottle matched to your finish color — plus one complimentary in-person visit from Jeremiah to address any minor touch-up needs.

Labeled bottle with your specific finish color
Mixing instructions for long-term storage
One complimentary in-person touch-up visit
Direct line to Jeremiah for questions after project close

Labeled color-matched touch-up bottle included at project close

Why this matters

Local accountability beats a national warranty.

A 1-800 warranty number doesn't show up at your door. When you have an issue with a Jerry & Co. project, you call the same number you called for your estimate — and the same person answers.

No call center

Guarantee claims go directly to Jeremiah. No ticket system, no escalation ladder, no waiting on hold.

The owner responds

The person who did your job is the person who evaluates your concern — with full context of what was applied and how.

We show up

If your issue is covered, we schedule a return visit — typically within one week of your contact.

Condo addendum

For condo & multi-unit projects

Building-specific protections.

Condo and multi-unit projects carry additional protections related to elevator use, hallway access, and shared-space protection.

Elevator & hallway protection

We use protective padding on freight elevator walls and hallway surfaces during material transport. Any incidental damage to common-area surfaces caused by our materials in transit is our responsibility to repair.

Unit containment

Finish, dust, and VOC containment is maintained within the contracted unit. We take responsibility for any overspray or residue in directly adjacent areas that results from our work.

HOA & building manager coordination

If a building manager or HOA identifies a concern related to our work in common areas, we coordinate directly — you don't have to be the intermediary.

Plain language — what's not covered

We don't cover everything. Here's what we don't.

Normal wear and aging

Gradual dulling or patina development over years of use is not a workmanship defect.

Damage from improper cleaners

Abrasive scrubbers, bleach-based cleaners, or solvents that strip the topcoat are not covered. We provide finish-safe cleaning guidance at project close.

Impact damage

Chips, dents, or gouges from physical impact after project completion are not covered under workmanship.

Water submersion or flooding

Finish damage resulting from water immersion, flooding, or prolonged water exposure is excluded.

Color changes after completion

Requests to change the selected color after project completion are outside guarantee scope and billed as a new project.

Pre-existing substrate issues

Damage or defects in the cabinet substrate that were present before work began and were disclosed or visible at the time of project start.

The Jerry & Co.Workmanship Guarantee.